Klariqo is the compliance layer for call centers, on the dialer you already run. We started by building voice AI that survives real volume. In doing it, we built the thing nobody else has: a signed, verifiable record on every call.
BPOs and call centers were paying human agents to do grunt work: dialing dead numbers, sitting through voicemails, getting cursed at by wrong numbers. They tried the voice AI tools that existed. The demos were slick. Then they pushed five thousand real leads through, and latency spiked, transfers broke, and nothing plugged into the dialer they actually run.
So the same four things came up on every call with a call center owner:
We run our own STT, LLM, and TTS pipeline. Sub-500ms response is not a marketing line, it is the architecture. Fast enough that callers feel a real conversation.
Every feature is designed for SIP-first, high-volume operations. Native VICIdial integration, SIP passthrough, per-campaign routing. It plugs into what they already run.
Each call becomes a signed, independently verifiable Klariqo Call Record. Audit-ready evidence of what was said, the part no raw voice platform hands you.
Voice AI was the way in. The record is the moat.
Every call center wants cheaper, better calls. That is how we get in the door. What keeps us there is the thing they discover once inside: every recorded call becomes a signed, tamper-evident, independently verifiable record. We provide provable evidence of what was said. The legal and consent obligations stay with the client; the proof is ours to produce.
Eight-plus years in advertising and performance marketing, managing $500K to $1M a month in ad spend across verticals. Built Klariqo after watching call centers hemorrhage money on unqualified traffic, then watching every voice AI demo fall apart the moment real volume hit. Klariqo is the infrastructure he wanted and could not buy.
Co-founded Vonage and spent two decades moving voice onto the internet. The FCC's 2004 Pulver Order, named for his petition, ruled his internet voice service an information service rather than regulated telecom. He is Chief Evangelist Officer of the vCon Foundation, the open standard a Klariqo Call Record is built on.
Decades in broadcast and telecom, from WABC and ABC Radio to buying and turning around a station of his own, then deploying VoIP in its earliest days. He led the Personal Data Ecosystem Consortium, developing standards for how personal data is owned and managed, and leads strategy and business development at JLINC.