Klariqo is the compliance layer for contact centers, on the dialer you already run. We started by building voice AI that survives real volume. In doing it, we built the thing nobody else has: a signed, verifiable record on every call.
BPOs and contact centers were paying human agents to do grunt work: dialing dead numbers, sitting through voicemails, getting cursed at by wrong numbers. They tried the voice AI tools that existed. The demos were slick. Then they pushed five thousand real leads through, and latency spiked, transfers broke, and nothing plugged into the dialer they actually run.
So the same four things came up on every call with a contact center owner:
Your demo was great. Then we pushed real volume and it fell apart.
Contact center ownerWe need SIP, not a browser widget.
Contact center ownerWhy am I paying a per-minute markup for an API wrapper on models I could call myself?
Contact center ownerCan you just plug into VICIdial and not break everything?
Contact center ownerVoice AI was the way in. The record is the moat.
Every contact center wants cheaper, better calls. That is how we get in the door. What keeps us there is the thing they discover once inside: every recorded call becomes a signed, tamper-evident, independently verifiable record. We provide provable evidence of what was said.
Eight-plus years in advertising and performance marketing, managing $500K to $1M a month in ad spend across verticals. Built Klariqo after watching contact centers hemorrhage money on unqualified traffic, then watching every voice AI demo fall apart the moment real volume hit. Klariqo is the infrastructure he wanted and could not buy.
Co-founded Vonage and spent two decades moving voice onto the internet. The FCC's 2004 Pulver Order, named for his petition, ruled his internet voice service an information service rather than regulated telecom. He is Chief Evangelist Officer of the vCon Foundation, the open standard a Klariqo Call Record is built on.
Decades in broadcast and telecom, from WABC and ABC Radio to buying and turning around a station of his own, then deploying VoIP in its earliest days. He led the Personal Data Ecosystem Consortium, developing standards for how personal data is owned and managed, and leads strategy and business development at JLINC.
Put one of your own calls through it.