ACA and health-insurance leads draw some of the heaviest TCPA and state-regulator scrutiny in the country. Klariqo turns every ACA call on your dialer into a signed, tamper-evident record, scored against your compliance rules, so when a complaint lands months later you can show exactly what was said, that it was not altered, and when.
ACA lead generation runs on volume, subsidy hooks and open-enrollment surges, and both the plaintiff's bar and state regulators watch it closely. Under the TCPA a single misstep runs $500 to $1,500 per call, and ACA campaigns place those calls by the thousand.
None of this shows up in a QA sample of two calls out of two hundred. It shows up in the one call nobody reviewed, six months later, in a demand letter.
TrustedForm proves they opted in. Klariqo proves what was said.
You already certify the front of the funnel. TrustedForm and Jornaya prove the lead consented and what disclosure they saw. A KCR proves what your agent actually said once the phone connected, signed and tamper-evident. Together you can defend the whole interaction.
You define the scorecard for your ACA campaigns. Klariqo scores every call against it and flags the moment with the exact line from the transcript. A typical ACA scorecard catches:
A "free" plan overpromise
An agent pitching a "free" or "$0" plan that hinges on subsidy eligibility.
Implied government affiliation
An agent sounding like the Marketplace or a federal agency.
A guaranteed subsidy
An agent promising a specific subsidy or plan benefit.
An ignored opt-out
An agent talking past a "stop calling", or skipping a required disclosure.
Klariqo plugs into VICIdial natively, in about ten minutes. Your agents and your campaigns stay exactly as they are. The signed records just start showing up.
A signed record of what was actually said on the call, scored against your own rules, with every flag pinned to the transcript line that triggered it. Evidence you hand over, in a file the other side can check themselves.
TrustedForm certifies the opt-in. Klariqo certifies the other half, what your agent said once the call connected.
If that is on your scorecard, yes, with the exact line from the transcript as evidence.
No. Klariqo runs on VICIdial natively and scores the rules you already enforce.
Each record carries a cryptographic fingerprint of the audio and a digital signature. Change a single byte and verification fails, so you can prove the record is exactly what was captured on the call.
See it on your own ACA calls.
Bring the dialer you already run. Your first 10,000 recorded calls are free, and you can check one yourself in the browser.