Klariqo / SSDI & Disability

Prove what your agents said on every SSDI call.

Disability leads are some of the most litigated calls in the country. Klariqo turns every SSDI call on your dialer into a signed, tamper-evident record, scored against your compliance rules, so when a complaint lands months later, you can show exactly what was said, that it wasn't altered, and when.

The exposure

SSDI is a lawsuit waiting for a bad call.

Disability lead generation runs on volume, vulnerable claimants, and a plaintiff's bar that watches this vertical closely. Under the TCPA, a single misstep runs $500 to $1,500 per call, and SSDI campaigns place those calls by the thousand. The exposure isn't only the call you shouldn't have made. It's the call you can't prove went right.

Guaranteeing benefits or approval.

No one can promise the SSA will approve a claim. Say it on a recorded line and it's evidence against you.

Implying you're the government.

Sounding like the SSA or a federal agency is a fast track to a deceptive-practices complaint.

Ignoring a "stop calling."

The moment a person opts out and the call continues, you have a do-not-call violation on tape.

None of this shows up in a QA sample of two calls out of two hundred. It shows up in the one call you never reviewed, six months later, in a demand letter.

The evidence chain

TrustedForm proves they opted in. Klariqo proves what was said.

You already certify the front of the funnel. The other half is the call itself, and that half has been a black hole: a recording no one can prove wasn't edited. Klariqo closes the chain.

The opt-in

Certified at the form

TrustedForm and Jornaya prove the lead consented, what disclosure they saw, and when they clicked.

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The conversation

Captured as a KCR

A Klariqo Call Record (KCR) proves what your agent actually said once the phone connected, signed and tamper-evident.

Put together, you can defend the whole interaction, not just the click.

What gets you sued

Your rules, scored on every call, pinned to the transcript.

You define the scorecard for your SSDI campaigns. Klariqo scores every call against it and flags the moment, with the exact line from the transcript as evidence. A typical SSDI scorecard catches:

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An agent guaranteeing benefits ("you'll definitely get approved").

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An agent ignoring an opt-out after a "take me off your list."

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An agent drifting into medical or legal advice they're not qualified to give.

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A missing or rushed required disclosure.

When something slips, you find it the day it happens, not the day you're served. And when an agent did everything right, you can prove that too, signed and tamper-evident.

How it works

Record. Score. Verify. Every SSDI call.

01 · Record

Sealed the moment it ends.

Klariqo seals the call as a vCon: the transcript, a SHA-512 fingerprint of the audio, and the exact time, wrapped in a digital signature. Change one byte and the seal breaks.

02 · Score

100% against your rules.

Every call is scored against your SSDI scorecard, not a sample, each flag pinned to the transcript line that triggered it.

03 · Verify

The KCR is yours.

Drop any call into the public verifier and confirm, in your browser, that it's intact and which key signed it.

On the dialer you already run

No new dialer. No new workflow.

Klariqo plugs into VICIdial natively, the dialer most SSDI shops already run, in about ten minutes. Your agents and your campaigns stay exactly as they are. The signed records just start showing up.

Questions

SSDI, straight answers.

Does Klariqo make my SSDI campaign TCPA-compliant?
No, and no tool can. Compliance starts with the consent and lists you control before the call. What Klariqo does is make every call provable: a signed record of what was said, scored against your rules. We make your campaign defensible. The obligations stay yours.
We already use TrustedForm. Why do I need this?
TrustedForm certifies the opt-in, what the lead saw and agreed to. It doesn't capture what your agent said once the call connected. Klariqo certifies that half. Together they cover the whole interaction.
Will it catch an agent guaranteeing benefits?
If "guaranteeing benefits" is on your scorecard, yes. Every call is scored against your rules and the flag is pinned to the exact line in the transcript, so you have the evidence, not just an alert.
Do I have to switch dialers or change my scripts?
No. Klariqo runs on VICIdial natively and scores against the rules you already enforce. Nothing about how your agents work has to change.
What does "tamper-evident" mean in a dispute?
Each record carries a cryptographic fingerprint of the audio and a digital signature. Change a single byte and verification fails. You can prove the record is exactly what was captured on the call.
Get started

See it on your own SSDI calls.

Bring your dialer. We'll show you what an audit-ready record of your disability calls looks like, and you can verify one yourself.