Mass-tort intake is one of the most scrutinized lead-gen flows in the country: huge volume, medical qualification, and settlement dollars on the line. Klariqo turns every intake call into a signed, tamper-evident record, scored against your rules, so when a challenge lands you can show exactly what was said, that it wasn't altered, and when.
Mass-tort campaigns qualify claimants at scale for cases worth serious money, which draws TCPA plaintiffs, defense challenges to how claimants were qualified, and bar scrutiny all at once. A TCPA misstep runs $500 to $1,500 per call, and a claimant challenge can unravel a batch of intakes.
Promising a settlement or a payout amount on a recorded intake is evidence against the whole batch.
Qualifying a claimant on criteria the agent can't substantiate is exactly what the defense goes looking for.
Unauthorized legal or medical advice on an intake call turns a lead into a liability.
The moment a person opts out and the call continues, you have a do-not-call violation on tape.
None of it shows up in a two-call QA sample. It shows up in the intake you never reviewed, when the defense goes looking.
You already certify the opt-in with TrustedForm or Jornaya. The other half is what your intake agent actually said and how the claimant was qualified, a recording no one can prove wasn't edited. Klariqo closes the chain.
TrustedForm and Jornaya prove the lead consented and the disclosure they saw.
A Klariqo Call Record (KCR) proves what your intake agent said and how the claimant was qualified, signed and tamper-evident.
The opt-in is certified at the form. The qualification is proven at the call.
You define the scorecard for your mass-tort intake. Klariqo scores every call against it and flags the moment with the exact transcript line. A typical mass-tort scorecard catches:
An agent promising a payout.
An agent qualifying a claimant on criteria they can't substantiate.
An agent giving unauthorized legal or medical advice.
An agent ignoring an opt-out.
You find it the day it happens, and when an intake was clean, you can prove that too.
The call ends and Klariqo seals it as a vCon: transcript, a SHA-512 fingerprint of the audio, and the exact time, under a digital signature. Change one byte and the seal breaks.
Every call is scored against your mass-tort scorecard, not a sample, each flag pinned to the transcript line that triggered it.
Drop any call into the public verifier and confirm, in your browser, that it's intact and which key signed it.
Klariqo plugs into VICIdial natively, in about ten minutes. Your agents and your campaigns stay exactly as they are. The signed records just start showing up.
Bring your dialer. We'll show you an audit-ready record of your intake calls, and you can verify one yourself.