Prove what your agents said on every Medicare call.

CMS already requires you to record every Medicare marketing and enrollment call in full and keep it for ten years. Klariqo turns that mandated recording into a signed, tamper-evident record, scored against the CMS marketing rules, so when CMS or a carrier audits you, you can show exactly what was said, that it was not altered, and when.

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CMS made recording the law. Klariqo makes your recordings provable.

Third-party marketing organizations must record every call with a beneficiary in full and retain it for ten years. A raw recording in storage still leaves the question of whether it was edited, and the CMS marketing rules are strict. A single TCPA misstep is $500 to $1,500 per call, and a marketing-rule violation can cost you the carrier contract.

  1. Implying Medicare or government affiliationYou cannot imply you represent Medicare or a government agency. It is a fast track to a marketing-rule violation.
  2. Claiming to offer "all plans"You cannot claim to offer "every plan in your area" unless you actually do. On a recorded line it is evidence.
  3. Skipping the TPMO disclaimerThe required TPMO disclaimer has to be spoken. A missing or rushed one is exactly what an audit looks for.
  4. Cross-selling without consentCross-selling other products without the beneficiary's consent breaks the marketing rules.

None of it shows up in a two-call QA sample. It shows up in the one call CMS pulls in an audit.

TrustedForm proves they opted in. Klariqo proves what was said.

You already certify the opt-in with TrustedForm or Jornaya. The other half is the call CMS makes you record anyway. Klariqo turns that recording into a Klariqo Call Record, so you can prove it was not altered. The opt-in is certified at the form, the conversation is proven at the call.

Record. Score. Verify. Every call.

  1. The recording you keep, now tamper-evident.The call ends and Klariqo seals it as a vCon: the transcript, a SHA-512 fingerprint of the audio, and the exact time, under a digital signature. Change one byte and the seal breaks.
  2. Every call against the CMS rules.Every Medicare call is scored against your scorecard rather than a sample, with each flag pinned to the transcript line that triggered it.
  3. The KCR is yours.Drop any call into the public verifier and confirm, in your own browser, that it is intact and which key signed it.

Your rules and the CMS rules, scored on every call, pinned to the transcript.

You define the scorecard for your Medicare campaigns. Klariqo scores every call against it and flags the moment with the exact transcript line. A typical Medicare scorecard catches:

Implied government affiliation

An agent sounding like Medicare or a federal agency.

An "all plans" claim

An agent claiming to offer every plan in the area when they do not.

A missing TPMO disclaimer

An agent skipping the required disclaimer, or guaranteeing a benefit.

Cross-selling without consent

An agent cross-selling other products, or talking past an opt-out.

No new dialer. No new workflow.

Klariqo plugs into VICIdial natively, in about ten minutes. Your agents and your campaigns stay exactly as they are. The signed records just start showing up.

Medicare, straight answers.

What does this give me when CMS or a carrier audits?

A signed record of what was actually said on the call, scored against the CMS marketing rules, with every flag pinned to the transcript line that triggered it. Evidence you hand over, in a file the auditor can check themselves.

CMS already makes me record every call. What does this add?

Klariqo signs the recording so you can prove it was not altered, and scores 100% of calls against the CMS marketing rules, so you catch a problem before an audit does.

Will it catch a missing TPMO disclaimer?

If that is on your scorecard, yes, with the exact transcript line as evidence.

Do I have to switch dialers?

No. Klariqo runs on VICIdial natively and scores the rules you already enforce.

What does tamper-evident mean in an audit?

Each record carries a cryptographic fingerprint of the audio and a digital signature. Change a single byte and verification fails, so you can prove the record is exactly what was captured on the call.

See it on your own Medicare calls.

Bring the dialer you already run. Your first 10,000 recorded calls are free, and you can check one yourself in the browser.

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