Personal-injury intake sits between the TCPA and the bar's solicitation rules. Klariqo turns every intake call on your dialer into a signed, tamper-evident record, scored against your rules, so when a complaint or a bar inquiry lands you can show exactly what was said, that it wasn't altered, and when.
PI lead gen runs on speed and volume, and the exposure is double: the TCPA on the dialing side, at $500 to $1,500 per call, and the bar's rules on solicitation and unauthorized legal advice on the conversation side.
An agent giving legal advice or predicting a case outcome is exactly what a bar committee looks for.
Promising a fee, a settlement amount, or a guaranteed outcome on a recorded line is evidence against you.
Crossing the line the bar draws on who you can call, and how, turns an intake into a complaint.
The moment a person opts out and the call continues, you have a do-not-call violation on tape.
None of it shows up in a two-call QA sample. It shows up in the one call you never reviewed.
You already certify the opt-in with TrustedForm or Jornaya. The other half is what your intake agent said once the call connected, a recording no one can prove wasn't edited. Klariqo closes the chain.
TrustedForm and Jornaya prove the lead consented and the disclosure they saw.
A Klariqo Call Record (KCR) proves what your intake agent actually said once the phone connected, signed and tamper-evident.
The opt-in is certified at the form. The conversation is proven at the call.
You define the scorecard for your intake floor. Klariqo scores every call against it and flags the moment with the exact transcript line. A typical PI intake scorecard catches:
An agent giving unauthorized legal advice.
An agent promising a fee or settlement.
An agent crossing a solicitation rule.
An agent ignoring an opt-out.
You find it the day it happens, and when an agent did it right, you can prove that too.
The call ends and Klariqo seals it as a vCon: transcript, a SHA-512 fingerprint of the audio, and the exact time, under a digital signature. Change one byte and the seal breaks.
Every call is scored against your intake scorecard, not a sample, each flag pinned to the transcript line that triggered it.
Drop any call into the public verifier and confirm, in your browser, that it's intact and which key signed it.
Klariqo plugs into VICIdial natively, in about ten minutes. Your agents and your campaigns stay exactly as they are. The signed records just start showing up.
Bring your dialer. We'll show you an audit-ready record of your intake calls, and you can verify one yourself.